From technical CRM customizations and integrations, to federal grants management, developing new products, apps, and websites while executing go-to-market planning, managing stakeholders, project requirements, time, budget, and resource constraints, selecting vendors, and developing local or international partnerships — I’ve managed transformations, launches, and projects in 4 different countries across multiple industries, with varying levels of complexity.

I’ve worked with 30+ small businesses, startups, and middle-market companies on digital and retail strategies that get more customers through the door. For a decade, I’ve refined my approach to multi-channel marketing, advertising through several frameworks and personally developed methodologies.

Benefits of digital are realized through teams that embrace change. The agile mindset, positive intelligence, and servant leadership are critical for creative, iterative, and progressive delivery of the unknown, inherit aspects of digital projects. The perfect product roadmap doesn’t exist — valuable outcomes are made possible through flexible delivery methods and creative frameworks that can be coached, socialized, and trained.

As a certified management professional (PMP, PMI-ACP, A-CSM), I’ve served teams all around the world on special projects. Working through a myriad of challenges in IoT, blockchain, software architecture and delivery — if there’s a vision for product development — positive leaders enable solutions and teams to achieve valuable outcomes.

Maximizing project value is an art and a science. After a decade of planning projects of all sizes, foresight for the unexpected and managing the unexpected when it happens are completely different skill sets. Multi-phased project plans succeed with alignment and execution of multi-variate business needs and team functions. Prior to requirements gathering and product feature development, complex projects succeed when a deep understanding of range of requirements is considered: project methods, internal/external awareness, lean processes, a “fail-fast and pivot“ mindset, clear project expectations, grounded values, collaborative communication, and adaptability.

Note: Joey Hendrickson is a PMP, PMI-ACP, CSM